Are you ready to take the next step in your facilities management career? We have an exciting opportunity for an Assistant Operations Manager to join a prestigious property, where you'll play a key role in ensuring the smooth and efficient operation of a range of essential services.

The Role:

As the Assistant Operations Manager, you'll be at the heart of delivering a top-tier experience for our occupiers and visitors. Your main responsibilities will include:

• Overseeing the day-to-day management of cleaning, security, reception, service desk, and administration services.

• Leading by example to deliver high standards and ensuring smooth service delivery.

• Building strong relationships with tenants and understanding their business needs.

• Conducting contractor performance reviews and tenant meetings.

• Leading small works projects and tracking their progress.

• Deputising for the Operations Manager when required.

• Monitoring and managing service charge budgets, contracts, and purchase orders.

What We're Looking For:

To excel in this role, you should have:

• A NEBOSH General Certificate or IOSH Managing Safely qualification.

• Experience in a soft services environment at a supervisory level.

• A proven track record in delivering excellent customer service.

• Strong financial and budget management experience.

• A thorough understanding of operations and best practices within property management.

Desirable Skills:

• Membership with the Institute of Workplace & Facilities Management (IWFM).

• Experience in multi-let property management and the procurement of services.

• Knowledge of health and safety management systems and an understanding of environmental, social, and governance practices.

Why Join Us?

• An opportunity to work in a dynamic environment where you'll play a crucial role in delivering exceptional service.

• A chance to develop and grow your skills, working alongside a dedicated team.

• Be part of an organisation that values health, safety, and well-being as a top priority.

If you're a proactive, customer-focused professional who thrives in a fast-paced environment, we want to hear from you! Apply now to join a team committed to delivering excellence.

Apply Today!

If you’d like to apply for this role, please contact one of the Maxwell Stephens team on 0207 118 4848 for more details. You can also send your CV to cv@maxwellstephens.com.

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