I was recently lucky enough to speak with Adelphine Williams, Senior Facilities Manager for Informa, as part of our ‘Revitalisation of the workplace’ series of interviews. The topics discussed include the smart person-centric approach they’ve taken to reintroduce employees back into the workplace; the challenges and opportunities that have arisen in recent times; whether the re-emergence of the Black Lives Matter movement has initiated any policy changes; and the developing role of FM professionals, particularly considering their adaptation to new ways of working and the potential evolution of the workplace.