Background
We recently undertook the recruitment for a crucial Facilities Manager (FM) role at Cambridge Technology Centre (CTC) in Melbourn, Cambridgeshire, SG8 6DP. This recruitment was commissioned by PA Consulting, a leading management consultancy firm renowned for its innovation and client-centric approach.
The Challenge
PA Consulting required a Facilities Manager who could ensure CTC operated at a consistently high standard, providing a safe, compliant, and efficient environment for all stakeholders. The FM needed to manage diverse responsibilities, including overseeing building projects, maintaining M&E systems, ensuring legal compliance, managing service providers, and controlling a significant budget.
The Results
We successfully identified a suitable candidate for the role of FM at CTC. The candidate brought over a decade of experience in facilities management, specialising in high-profile client-facing environments. His comprehensive skill set included project management, H&S compliance, energy management, and extensive knowledge of M&E systems.
The chosen candidate assumed responsibility for the full spectrum of facilities management at CTC, reporting directly to the Head of Facilities at PA Consulting. Their strategic approach included:
1. Enhanced Service Delivery: Duncan streamlined operations, ensuring that internal and external services met PA Consulting's exacting standards. This involved meticulous management of service providers such as hospitality, catering, and cleaning.
2. Compliance and Safety: He maintained rigorous adherence to legal standards and industry best practices, implementing protocols that earned CTC recognition for its high standards in H&S and environmental management.
3. Financial Stewardship: Duncan managed a substantial budget, optimising expenditure without compromising service quality. His proactive financial management ensured efficient resource allocation and accurate cost forecasting.
4. Project Leadership: He spearheaded various building projects and renovations, overseeing everything from initial planning to final execution, ensuring minimal disruption to ongoing operations.