Client Overview
OC&C Strategy Consultants, a global management consulting firm, required a skilled Assistant Facilities Manager to join their Facilities Department. The role was crucial in supporting the Facilities Manager (FM) in maintaining an efficient and safe working environment across their business premises. With responsibilities spanning from space planning and building maintenance to business continuity and Health & Safety management, the position demanded a versatile professional capable of managing both strategic and day-to-day facilities functions.
The Challenge
OC&C sought an experienced Assistant Facilities Manager with a strong background in both hard and soft facilities management within a corporate environment. The ideal candidate needed to demonstrate a blend of technical proficiency, leadership skills, and a deep understanding of health and safety regulations. Additionally, the role required someone who could effectively manage vendor relationships, oversee statutory compliance, and contribute to the development of cost-saving strategies.
Finding a candidate with the right mix of experience, qualifications, and cultural fit for OC&C was a challenging task. The candidate needed to possess at least two years of experience at the Assistant Manager level, a solid understanding of UK Health & Safety laws, and the ability to lead a facilities team while ensuring the seamless operation of the business premises.
Recruitment Process
Our team began by conducting a detailed analysis of OC&C’s requirements, focusing on the specific skills and experience needed for this multifaceted role. We leveraged our extensive network within the facilities management industry to identify potential candidates with a proven track record in managing corporate environments.
Our search strategy included targeting professionals with experience in contractor management, health and safety compliance, and financial oversight. We prioritised candidates with a proactive approach to facilities management, strong leadership capabilities, and a customer-focused mindset.
The selection process was thorough, involving multiple stages of interviews and assessments to evaluate both the technical skills and cultural fit of each candidate. We also ensured that the shortlisted candidates had the necessary qualifications, including NEBOSH or IOSH certifications, and experience in project management.
Solution & Outcome
After an exhaustive search and rigorous selection process, we successfully placed an experienced Assistant Facilities Manager with OC&C Strategy Consultants. The appointed candidate brought extensive experience in facilities management within a corporate setting, along with a strong background in both hard and soft services.
The new Assistant Facilities Manager quickly integrated into the team, taking ownership of key responsibilities such as managing maintenance contracts, ensuring statutory compliance, and supporting the FM in the strategic management of the facilities. Their leadership skills were evident as they supervised the facilities team, organised training sessions, and maintained effective relationships with contractors and stakeholders.
Moreover, the candidate demonstrated strong financial acumen by contributing to the development of the annual property and office services budget and implementing value-for-money strategies that helped reduce operational costs. Their proactive approach to health and safety ensured that all regulations were met, and their ability to handle project implementation and service delivery exceeded the expectations of OC&C.