Background
We recently collaborated with a prominent client in the facilities management sector to fill the critical role of Facilities Management Support Coordinator. This position, reporting directly to the Facilities Manager, required an individual with a comprehensive understanding of office maintenance, health and safety regulations, and project coordination.
The Challenge
The client sought a candidate who could ensure the upkeep and maintenance of their office premises, manage contractor relationships, oversee office moves, and maintain compliance with health and safety standards. Additionally, the role required proficiency in CAFM systems, AutoCAD, and a proactive approach to handling emergency situations and out-of-hours responsibilities.
Finding a candidate who could handle the diverse range of responsibilities—from managing office churn to maintaining critical mechanical and electrical systems—proved challenging. The ideal candidate needed to be not only technically competent but also possess strong organisational and communication skills.
The Results
We conducted a thorough search and selection process, identifying candidates with a background in facilities management, a solid understanding of health and safety legislation, and experience in managing complex maintenance tasks. Candidates were evaluated for their ability to handle emergency response scenarios and their proficiency in using CAFM software.
After a rigorous selection process, we successfully placed a candidate who exceeded the client's expectations. The new Facilities Management Support Coordinator quickly integrated into the team, demonstrating proactive management of office moves, efficient handling of contractor relationships, and meticulous adherence to health and safety protocols.