Background
Local Pensions Partnership (LPP) is a leading pension services provider, managing over £21 billion in pension assets. With four offices across the UK, LPP plays a crucial role in the financial well-being of thousands of public sector employees. As LPP continued to grow, they recognised the need for a Facilities Manager to oversee the smooth operation of their facilities across all locations. This role would be pivotal in ensuring that each office provided a safe, efficient, and well-managed environment, enabling LPP to deliver its services effectively.
The Challenge
LPP required a Facilities Manager with a unique blend of skills and experience to manage the facilities function across all four of their offices. The role was multifaceted, demanding not only strong leadership and management skills but also experience in health and safety, project management, and vendor relations. Given the complexity of the role, LPP needed a candidate who could seamlessly integrate into their team, manage the facilities staff, and ensure compliance with all relevant regulations, including ISO and Data Protection requirements.
We were approached to identify and recruit the ideal candidate who could meet these stringent requirements and excel in this challenging environment.
Recruitment Process
1. Candidate Sourcing:
We utilised our extensive network and advanced recruitment tools to identify potential candidates with a proven track record in facilities management. Given the role’s complexity, we targeted professionals who had experience managing facilities across multiple sites, particularly within financial or corporate environments. Our search was also tailored to find candidates with strong project management skills and experience in health and safety compliance.
2. Screening and Assessment:
Each candidate was rigorously screened to ensure they met the technical and managerial requirements of the role. We assessed their ability to manage teams, communicate effectively at all levels, and oversee large-scale projects, such as office relocations and internal moves. Additionally, we evaluated their experience with health and safety programs, vendor management, and contract negotiations.
3. Client Presentation:
After a thorough selection process, we presented a shortlist of highly qualified candidates to LPP. Each candidate’s profile included a detailed overview of their experience, qualifications, and suitability for the role. We also provided insights into how each candidate could contribute to LPP’s ongoing operational excellence.
The Outcome
We successfully recruited a highly qualified Facilities Manager for LPP. The selected candidate brought extensive experience in managing facilities across multiple sites and demonstrated strong leadership, project management, and communication skills. Their expertise in health and safety compliance and experience in handling office accommodation moves were particularly valuable to LPP.
The client was extremely satisfied with the recruitment process, noting the efficiency with which Maxwell Stephens identified and presented top-tier candidates. The new Facilities Manager quickly became an integral part of the LPP team, taking charge of the facilities function and implementing improvements that enhanced the efficiency and effectiveness of the office operations across all locations.