Background & Overview of Client
The London Stock Exchange Group (LSEG), a cornerstone of the global financial community, approached Maxwell Stephens to fill a pivotal role within their Property Services department. With a portfolio that spans international equity, bond, and derivatives markets, LSEG required a Facilities Manager for their prestigious headquarters at Paternoster Square, London. The Facilities Manager would oversee operations at both Paternoster Square and Earl Street, ensuring that the properties and services aligned with the Group's commitment to operational excellence and the highest standards of service delivery.
Our Recruitment Process
Understanding the high-profile nature of this role, we embarked on a thorough and targeted recruitment process. The team focused on finding a candidate with extensive experience in facilities management, particularly within high-stakes environments like LSEG. The ideal candidate needed to demonstrate a blend of technical expertise, customer service excellence, and strong leadership abilities.
The search was comprehensive, aiming to find a professional who could manage a wide range of responsibilities, including the oversight of maintenance, cleaning, security services, and front-of-house operations. Additionally, the candidate needed a deep understanding of landlord and tenant relationships, service charge management, and the ability to implement and manage agile working environments.
The Outcome
We placed a highly qualified Facilities Manager who met and exceeded LSEG’s expectations. The candidate brought extensive experience in both hard and soft facilities management, coupled with a strong background in service charge budgeting and compliance management. Their membership in relevant professional bodies, along with their proactive and communicative approach, made them an excellent fit for this critical role.
Our successful placement of a Facilities Manager at LSEG underscores our expertise in recruiting for high-profile facilities management roles within the financial sector. The appointed candidate has made significant contributions to LSEG’s property operations, helping to maintain the Group’s reputation for excellence in the global financial community.