Redefining Office Management: The No1 Leeds Success Story

Background

Lambert Smith Hampton Group Ltd, a leader in commercial real estate services, sought a capable Building Manager for their Grade A office building, No1 Leeds. This 122,000 sq ft property spans 8 floors in the heart of Leeds city centre, setting a high standard in investor facilities management.

The Challenge

The role required a proactive and experienced Building Manager to uphold Lambert Smith Hampton’s standards of excellence in facilities management. Key responsibilities included:

• Operational Management: Overseeing day-to-day operations and ensuring compliance with Health and Safety regulations and statutory legislation.

• Client and Tenant Relations: Building strong relationships with clients and tenants, providing exceptional customer care, and demonstrating innovative leadership.

• Technical Expertise: Managing building fabric, mechanical & electrical services, and disaster management.

• IT Proficiency: Utilising IT systems effectively, including Microsoft Office and in-house databases.

• Team Leadership: Demonstrating management of construction teams and possessing detailed knowledge of permit-to-work procedures.

The Results

Our meticulous approach led to the successful placement of a highly qualified Building Manager at No1 Leeds. The selected candidate quickly integrated into Lambert Smith Hampton’s team and demonstrated exceptional capabilities by:

• Enhancing Operational Efficiency: Implementing proactive management strategies to improve building operations.

• Ensuring Compliance: Maintaining high standards of Health and Safety compliance and statutory regulations.

• Client Satisfaction: Building strong client relationships and delivering superior customer care.

• Technical Expertise: Managing building services effectively and overseeing disaster management protocols.

• Team Leadership: Leading construction teams and achieving project objectives consistently.