Enhancing King’s College London: How Strategic Facilities Management Improved Campus Life

Background & Client Overview

King’s College London (King’s) is one of the UK’s leading universities, renowned globally for its academic excellence and rich history dating back to the 18th century. With five campuses across central London, King’s hosts over 100 buildings of architectural significance, serving a diverse community of students, faculty, and staff.

To enhance operational efficiency, ensure a safe and conducive environment for learning and research, and align with the university’s ambitious Vision 2029, King’s sought a Director of Facilities Management to lead its Estates & Facilities Directorate.

Recruitment Process

We undertook the search for a visionary leader capable of overseeing the maintenance, development, and strategic planning of King’s extensive physical infrastructure. The role required someone with extensive experience in complex, multi-site portfolio management and a proven track record in delivering high-quality facilities services.

The Solution

After a rigorous selection process, we successfully placed a highly qualified Director of Facilities Management at King’s. The appointee, leveraging their background in senior management within estate and facilities services, brought strategic foresight and operational expertise crucial for navigating King’s unique challenges.

Outcomes Achieved

Under the leadershipthe new Director of Facilities Management:

• Improved service delivery metrics, enhancing the overall campus experience for King’s community.

• Implemented sustainable solutions, aligning with King’s commitment to environmental stewardship.

• Strengthened resilience and responsiveness through effective Business Continuity Planning (BCP) strategies.

• Elevated King’s reputation as a leader in higher education facilities management, attracting top talent and fostering a culture of excellence.