We are proud to announce the successful placement of a Facilities and Inventory Manager for Get Living London, a pioneer in the rental sector that is revolutionising the way Londoners experience renting. With a commitment to innovation and high-quality service, Get Living London has set a new standard in the private rental market, recognised as the Private Landlord of the Year at the 2015 RESI Awards.
As a company that directly manages rental homes on behalf of long-term investors, Get Living London has developed a unique model that prioritises flexibility and security for its residents. They offer resident-only break clauses and tenancies of up to three years, with annual rent increases aligned with the Consumer Price Index (CPI). Their Welcome Office, open seven days a week, is the heart of their commitment to responsive, attentive service throughout a resident's stay.
The Challenge
With the launch of new developments in Elephant & Castle, including over 370 high-quality apartments and 270 student studios, Get Living London recognised the need for an experienced Facilities and Inventory Manager. This role was crucial in ensuring the seamless operation of their Welcome Office and the management of the Home Plus stockroom. The successful candidate would need to oversee health and safety compliance, inventory control, and supplier management, all while maintaining the high service standards that Get Living London is known for.
Our Approach
We understand that successful recruitment is not just about matching qualifications but finding the right cultural fit for the organisation. We focused on identifying candidates with strong managerial experience, project management skills, and a customer-centric approach, welcoming applicants from diverse backgrounds beyond traditional property management.
Role & Responsibilities
The Facilities and Inventory Manager plays a pivotal role in several key areas:
• Facilities Management: Overseeing the operations of the Get Living London Welcome Office and managing the administrator.
• Health & Safety: Acting as the H&S Manager for both the Welcome Office and the Home Plus stockroom.
• Inventory Management: Responsible for the Home Plus consumable stockroom, including stock control, ordering, and payments.
• Contract Management: Overseeing service delivery requirements and managing contracts for Home Plus and the Welcome Office.
• Budget Management: Managing the budget for stationary and consumables, providing audit and accountancy reports.
• Supplier Management: Maintaining the preferred supplier list and ensuring compliance with financial and safety standards.
• Emergency Response: Being on call to address any out-of-hours emergency issues.
Required Skills & Experience
We sought candidates with a minimum of three years of managerial experience in a similar role, possessing:
• Strong communication and relationship-building skills.
• Project management capabilities.
• A practical, flexible, and innovative approach.
• Clear and concise report writing skills.
• Proficiency in systems and IT.
Professional qualifications such as a NEBOSH General Health & Safety Certificate and membership in the British Institute of Facilities Management were desirable.
Conclusion
We successfully placed a highly qualified Facilities and Inventory Manager who embodies the values and standards of Get Living London. This recruitment not only filled a critical role but also supported Get Living London in its mission to enhance the rental experience and foster vibrant communities.