Background
Exane Group, a prominent independent player in the European Financial Markets, operates across three main fields: equities broking, listed equity derivatives, and fund management. With a strong presence in cities like Paris, London, Frankfurt, Milan, Geneva, Madrid, Stockholm, and Singapore, Exane Group employs over 800 people. Their commitment to excellence and a culture of investigation and performance make them a top pan-European equity broker, providing research, distribution, and execution services on European stocks to institutional clients.
The Challenge
Exane Group sought a Facilities Manager to oversee maintenance and facilities services at their central London offices. This pivotal role required the successful candidate to ensure the safe, efficient, and effective provision of services, manage the day-to-day activities of the facilities team, and maintain high standards across all operations. Key responsibilities included:
• Ensuring the technical availability of all facilities.
• Planning and organising preventive maintenance of all equipment.
• Implementing technical recommendations in connection with the Business Continuity Policy.
• Maintaining and updating technical documentation of the premises.
• Managing the facilities helpdesk and providing timely resolutions to issues.
• Overseeing general maintenance, including liaising with maintenance companies for planned preventative maintenance (PPM) works and organizing repairs.
• Coordinating office moves and fit-out work, often conducted out of business hours.
• Supporting on-site events and ensuring compliance with health and safety regulations.
• Procuring necessary supplies, controlling invoices, and optimising costs.
• Monitoring and managing facilities third-party vendors and contracts.
• Managing the facilities assistant and apprentice.
The ideal candidate needed relevant experience in facilities management within a professional services or financial company, an IOSH/NEBOSH qualification, strong client service skills, a good understanding of health and safety rules, and proficiency in Microsoft Office. A technical background and knowledge of French were advantageous.
The Results
The successful candidate, who met all of Exane Group’s requirements, brought extensive experience in facilities management, strong leadership capabilities, and a deep understanding of health and safety regulations. Their effective communication skills and project management expertise have already made a positive impact on the operations at Exane Group's London offices.