Background
We successfully filled the position of Health, Safety & Environmental (HSE) & Facilities Manager for Cross Keys Homes (CKH). This key role required a professional to manage facilities, health and safety, and environmental standards across CKH office locations and housing stock.
The Challenge
CKH needed a highly qualified individual with a unique skill set to:
• Maintain professional standards in all CKH office locations.
• Uphold health, safety, and environmental standards across CKH properties.
• Manage ICT-related equipment suppliers, including printers and telephony.
• Oversee an effective and motivated facilities management team.
• Ensure compliance with health, safety, and environmental regulations.
The ideal candidate needed to possess:
• At least three years of facilities management experience in a corporate office environment.
• Health & safety management experience.
• Environmental management experience.
• Proven team management and contractor management skills.
• Financial operational budget management experience.
We identified a candidate who not only met but exceeded CKH’s requirements. This individual brought over five years of comprehensive facilities management experience, along with robust health and safety credentials. The candidate's qualifications included a NEBOSH Certificate, membership with BIFM, and a proven track record in environmental management.
The Results
The appointed HSE & Facilities Manager took on a multitude of responsibilities, driving significant improvements and ensuring compliance with CKH’s rigorous standards:
1. Facilities Management:
Maintained high professional standards across CKH office locations, including remote offices and warehouses.
Ensured a motivated and effective in-house FM team, enhancing team morale and productivity.
2. Health, Safety & Environmental Management:
Implemented and maintained rigorous health, safety, and environmental systems, meeting both local and international standards.
Acted as a competent person for key aspects of health and safety, ensuring all CKH employees' safety across various locations.
Served as an active member of the Health & Safety Steering Group and Green Scene, promoting a strong safety and environmental culture.
3. Operational Efficiency:
Managed the facilities operational budget effectively, achieving financial KPIs and ensuring value for money in all procurement activities.
Oversaw security management, vehicle fleet management, and ensured compliance with all applicable health, safety, fire, and building regulations.
4. Compliance & Reporting:
Coordinated with internal and external auditors, preparing comprehensive health, safety, and environmental reports.
Conducted internal audits in collaboration with asset management colleagues, ensuring continuous improvement and adherence to standards.
5. Training & Development:
Identified and addressed training needs, creating annual training programs.
Conducted training sessions, fostering a knowledgeable and safety-conscious workforce.