Client Overview
We recently had the privilege of filling a critical role for a prestigious client managing the King’s Cross Estate and its buildings. The estate, a hub of modern innovation and sustainability, required a seasoned professional to oversee its extensive technical service delivery operations.
Recruitment Process & Outcome
We undertook a comprehensive recruitment process to identify candidates who not only met the technical qualifications but also aligned with King’s Cross Estate’s values of innovation and sustainability. Through targeted sourcing and rigorous assessment, a candidate with a stellar background in facilities management and a passion for driving operational efficiencies was selected.
The appointed Technical Director demonstrated a robust ability to:
• Lead and inspire multi-disciplinary teams.
• Manage service partner relationships to achieve strategic objectives.
• Implement energy reduction and sustainability initiatives, aligning with ISO 14001 accreditation standards.
• Ensure high occupier and client satisfaction through proactive service delivery and continuous improvement.
Impact & Results
Since joining King’s Cross Estate, the Technical Director has made significant strides in:
• Operational Efficiency: Streamlining technical operations, enhancing service delivery through rigorous performance metrics, and achieving cost efficiencies.
• Sustainability: Spearheading energy management and sustainability initiatives, resulting in reduced environmental impact and cost savings.
• Stakeholder Engagement: Strengthening relationships with stakeholders through effective communication and responsiveness, thus elevating overall client satisfaction.