Client Background
The Business Growth Fund (BGF) is a prominent investment company dedicated to supporting the growth of small and medium-sized enterprises across the UK. With multiple sites across the country, BGF needed a robust facilities management strategy to ensure their offices not only met high operational standards but also aligned with their corporate values of excellence, safety, and sustainability.
The Challenge
BGF approached us with a critical need to recruit a Head of Facilities to oversee the strategic management of all their facilities functions. This role was vital for maintaining optimal accommodation, environmental, and support service standards across eight sites, with the potential for expansion. The ideal candidate had to possess extensive experience in both hard and soft facilities management, demonstrate strong leadership, and have a deep understanding of health and safety regulations. Additionally, the role required someone who could manage third-party service providers, navigate complex contractual negotiations, and effectively communicate with senior management.
Given the strategic importance of this role, BGF required a candidate who could seamlessly integrate into the organisation, provide immediate value, and lead the facilities function in line with BGF’s long-term business strategy.
The Outcome
Our team successfully placed an outstanding candidate as the Head of Facilities for BGF. The individual we recruited brought a wealth of experience in facilities management, health and safety, and financial oversight, perfectly aligning with BGF’s needs.
• Strategic Impact: The new Head of Facilities quickly established themselves as a strategic leader within BGF, overseeing the management of eight sites and ensuring all locations maintained the highest standards of appearance and function.
• Operational Excellence: They implemented robust strategies for both hard and soft FM services, driving improvements in service delivery and ensuring compliance with all statutory requirements.
• Health & Safety Leadership: The candidate took charge of all environmental and health and safety matters, fostering a culture of safety across all BGF sites.
• Financial Management: By working closely with the finance team, the new Head of Facilities effectively managed the facilities budget, ensuring cost efficiency while maintaining high service standards.