How a Strategic Property Manager Enhanced Efficiency and Performance at ATG

Client Overview

ATG (Ambassador Theatre Group) is a leading theatre management and production company in the UK, renowned for hosting and producing a range of spectacular performances across its diverse venues. They sought a Property Manager to ensure the smooth operation and maintenance of their properties, working closely with both central and venue maintenance teams.

The Challenge & Our Solution

ATG required a Property Manager who could bridge the gap between their central teams in London and the maintenance teams at their theatres. The role demanded a skilled professional capable of managing budgets, overseeing capital works, and ensuring value for money in venue maintenance and repairs. The successful candidate needed to have a strong background in property management, excellent organisational skills, and the ability to handle diverse and challenging responsibilities.

We identified and placed a highly experienced Property Manager who met ATG's rigorous requirements. This candidate brought a wealth of experience in property management, including expertise in budgeting, procurement, and contract management. They were well-versed in managing maintenance databases, preparing technical briefs, and liaising with various stakeholders to ensure effective property management.

The Outcome

The appointed Property Manager quickly integrated into ATG’s operations, taking charge of managing day-to-day building and engineering responses, overseeing capital works, and controlling building maintenance budgets. They provided detailed and accurate reports to the Property Director, enabling precise budget planning and effective monitoring of building and estate issues. Their proactive approach and strong partnership with colleagues, including the Head of Technical Operations and the Interior Design team, contributed significantly to the continuous improvement of ATG's property management systems and processes.