Client Overview
Adobe, a global leader in digital media and marketing solutions, required a seasoned Workplace Manager to oversee their portfolio of offices across the UK & North EMEA region. This role was pivotal in ensuring efficient operations, fostering employee satisfaction, and aligning facilities services with business objectives.
The Challenge
Adobe faced the challenge of harmonising facilities management across diverse office locations while meeting stringent operational and budgetary constraints. The need for strategic leadership to enhance service levels and maintain high standards of workplace safety and satisfaction was critical.
The Location
The role was based out of Adobe's state-of-the-art office located at the White Collar Factory on Old Street, London. This iconic, modern workplace serves as a hub for innovation and collaboration, offering cutting-edge amenities designed to boost productivity and employee well-being. The Workplace Manager needed to ensure that the high standards of this flagship office were maintained across all UK & North EMEA locations while embracing Adobe’s culture of creativity and excellence.
Our Approach & Solution
We engaged in a comprehensive search for a Workplace Manager who not only met Adobe’s technical requirements but also embodied their cultural values of innovation and excellence. Through meticulous candidate screening and in-depth interviews, we identified a professional with a proven track record in Facilities Management, adept at managing both hard and soft services.
The selected candidate demonstrated exceptional interpersonal skills, crucial for building strong relationships with internal stakeholders and business leaders. They implemented proactive strategies to optimise operational efficiency, improve cost-effectiveness, and elevate the overall employee experience. Leveraging their expertise in construction management and compliance with health & safety regulations, they ensured all offices met Adobe’s rigorous standards.
Results
Under the leadership of our recruited Workplace Manager, Adobe’s UK & North EMEA offices achieved:
• Enhanced Operational Efficiency: Streamlined service delivery with outsourced providers, ensuring alignment with business goals.
• Improved Employee Satisfaction: Fostered a supportive workplace environment, enhancing employee engagement and satisfaction levels.
• Cost Efficiency: Managed budgets effectively, minimising variances and optimising financial stewardship.
• Strategic Partnership: Collaborated effectively with core business functions like Security and Workplace Experience, enhancing overall service delivery and support.
Our team successfully fulfilled Adobe’s requirement for a dynamic Workplace Manager, enabling seamless operations across their UK & North EMEA offices. Our strategic recruitment approach ensured alignment with Adobe’s strategic goals, delivering a tailored solution that exceeded expectations in workplace management and employee satisfaction.