Game-Changer in Facilities Management: Transforming Activision Blizzard’s Studio Operations

Client Background

Activision Blizzard is a global leader in interactive entertainment, renowned for creating and publishing iconic games. With a strong emphasis on innovation and excellence, Activision Blizzard required a skilled Office & Facilities Supervisor/Manager to oversee the effective delivery of facilities management services within their London studio.

The Challenge

Activision Blizzard approached us to fill a fixed-term Office & Facilities Supervisor/Manager role. This role was crucial for managing the studio's day-to-day facilities operations and ensuring that the office environment met the company's high standards. Key requirements included:

• Facilities Management: Overseeing the studio's front-of-house service, coordinating office moves, managing essential services, and ensuring compliance with legislation.

• Health & Safety Management: Collaborating with HR and contractors on health and safety matters, overseeing fire safety systems, and managing first aid provisions.

• Building Security: Implementing security plans and managing access control.

• Office Administration: Developing and maintaining office procedures, managing records, negotiating service contracts, and providing administrative support.

• Staff Management: Supervising admin staff, coordinating schedules, and supporting recruitment and training.

The ideal candidate needed to possess strong organizational skills, people management experience, and a solid understanding of facilities management and health and safety regulations.

Our Approach:

• In-Depth Analysis: We carefully reviewed the role's responsibilities and requirements to understand the necessary skills and experience.

• Targeted Search: Using our extensive network, we identified candidates with a proven track record in facilities management, supervisory roles, and experience in high-profile environments.

• Candidate Evaluation: We assessed candidates based on their ability to handle complex facilities tasks, manage staff effectively, and align with Activision Blizzard’s culture and standards.

The Results

We successfully recruited a highly qualified Office & Facilities Supervisor/Manager for Activision Blizzard. Here’s how the candidate excelled in the role:

• Facilities Management Excellence: The candidate efficiently managed the studio’s front-of-house service, coordinated office moves, and ensured the delivery of essential services, maintaining a high standard of the work environment.

• Effective Health & Safety Management: They worked with HR and contractors to ensure compliance with health and safety regulations, managed fire safety systems, and organised relevant training.

• Robust Building Security: Implemented and managed building security plans, ensuring a secure and controlled environment.

• Streamlined Office Administration: Developed and maintained office procedures, managed records, and negotiated service contracts, contributing to the smooth operation of the studio.

• Leadership and Staff Management: Coordinated and managed admin staff effectively, providing support for recruitment and training while ensuring high levels of performance and team development.